Service terms
The practical rules for using Dprime Vault.
Effective 2 September 2026
Your account
Keep your master password, recovery kit and authenticator secure. You are responsible for activity performed through your account and for maintaining lawful backups of data important to you.
Acceptable use
Do not use the service to violate law, harm others, probe accounts you do not own, distribute malware, disrupt the service or store material you are not authorized to possess.
Plans and billing
Plan price, renewal period and included service are shown before checkout. Paid plans renew until cancelled through the Dprime billing portal. Any refund or cancellation right shown at checkout forms part of these terms.
Service changes
We may update the software to improve security, reliability or functionality. We will not knowingly weaken the stated encryption boundary without explaining the material change.
Availability and loss
No online service can promise uninterrupted availability. Maintain your recovery kit and encrypted exports. To the extent permitted by applicable law, Dprime is not responsible for loss caused by a lost master password and recovery kit, an insecure customer device, or prohibited use.
Contact
Questions about these terms may be sent to legal@dprimevault.com.